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NEW & DEMO CARS

PlatinumOne benefits:

  • Up to 10 years Platinum Plus  Roadside Assist with majority of problems fixed on the spot (available on a 2 or 3 year term).
  • $5000 per claim with unlimited claims over the term of your contract for manufacturer mechanical parts.
  • Coverage for up to 200,000 Kms* limiting your out of pocket expenses.
  • Factory trained technicians ensure the best care for your investment.
  • Accommodation and car hire – why be left stranded? Our PlatinumOne plan offers $500 per claim with unlimited claims towards accommodation and car hire.
  • Ambulance cover means you will get immediate help if injured in an accident.
  • Available over a 2 year or 3 year contract plan

Terms and conditions of the PlatinumOne Customer Care Plan:


*The AHG Customer Care Plan program excludes vehicles over 10 years old or 175,000kms, and is not applicable for the following AHG WA dealerships: Diesel Motors, Westpoint Star, Southpoint Star, Osborne Park CJD, Wangara Volkswagen, Osborne Park Volkswagen, Southside Volkswagen, Porsche Centre Perth and Bentley Centre Perth.

To keep the Mechanical Protection Plan and Roadside Assist coverage valid you must have your car serviced only at an AHG dealership. You will benefit from our dealership’s Mechanical Protection Plan if your Vehicle is serviced ONLY by an AHG dealership, during both the Manufacturer’s full warranty and also our Dealership’s Mechanical Protection Plan until both periods expire (in accordance with the manufacturer’s requirements). After the expiry of the Manufacturer’s Warranty period and upon commencement of our Dealership’s Mechanical Protection Plan, you will enjoy our Dealership’s Fixed Price Service Plan. If you choose to have these services done elsewhere you may not necessarily void your Manufacturer’s Warranty, however we will not be able to offer you our extended coverage. Any claims/repairs must be taken back to an AHG dealership (unless you are outside the 100km towing distance radius from an AHG Dealership) then you should contact 1300 728 687 to get an authorisation. A claim will not be paid without an authorisation number. The plan covers wear and tear of all covered components. Services done elsewhere will not be approved or recognised. The cover provided by the plan begins on the expiry of your Manufacturer’s Full Warranty or Statutory Warranty but the Terms & Conditions start from day one. This Contract is not transferable. Refer to the Mechanical Protection Plan booklet for full terms and conditions including full benefits and your rights under the Australian Consumer Law.

*The AHG Customer Care Plan program excludes vehicles over 10 years old or 175,000kms, and is not applicable for the following AHG WA dealerships: Diesel Motors, Westpoint Star, Southpoint Star, Osborne Park CJD, Wangara Volkswagen, Osborne Park Volkswagen, Southside Volkswagen, Porsche Centre Perth and Bentley Centre Perth.

To keep the Mechanical Protection Plan and Roadside Assist coverage valid you must have your car serviced only at an AHG dealership. You will benefit from our dealership’s Mechanical Protection Plan if your Vehicle is serviced ONLY by an AHG dealership, during both the Manufacturer’s full warranty and also our Dealership’s Mechanical Protection Plan until both periods expire (in accordance with the manufacturer’s requirements). After the expiry of the Manufacturer’s Warranty period and upon commencement of our Dealership’s Mechanical Protection Plan, you will enjoy our Dealership’s Fixed Price Service Plan. If you choose to have these services done elsewhere you may not necessarily void your Manufacturer’s Warranty, however we will not be able to offer you our extended coverage. Any claims/repairs must be taken back to an AHG dealership (unless you are outside the 100km towing distance radius from an AHG Dealership) then you should contact 1300 728 687 to get an authorisation. A claim will not be paid without an authorisation number. The plan covers wear and tear of all covered components. Services done elsewhere will not be approved or recognised. The cover provided by the plan begins on the expiry of your Manufacturer’s Full Warranty or Statutory Warranty but the Terms & Conditions start from day one. This Contract is not transferable. Refer to the Mechanical Protection Plan booklet for full terms and conditions including full benefits and your rights under the Australian Consumer Law.

USED CARS

Standard Protection Plan benefits:

  • Comes standard with every used car.
  • 3 years after Statutory or Manufacturer’s warranty / up to 175,000 kms (whichever occurs first).
  • Limited to $1000 per Claim. With up to $3000 in claims over the term of the contract.
  • Covers most major internally lubricated components of the vehicle, plus the engine management computer, as listed in the parts covered pages of your mechanical protection plan booklet.

Premium Protection benefits:

  • Up to 10 years Platinum Plus Roadside Assist with majority of problems fixed on the spot (available on a 5 year term).
  • $3000 per claim with unlimited claims over the term of your contract for most major moving mechanical components on your vehicle.
  • Coverage for up to 200,000 kms* limiting your out of pocket expenses.
  • Factory trained technicians ensure the best care for your investment.
  • Accommodation and car hire – why be left stranded? Our premium plan offers $500 per claim with unlimited claims towards accommodation and car hire.
  • Ambulance cover means you will get immediate help if injured in an accident.
  • Available over a 2 year, 3 year or 5 year contract plan.

Terms and conditions of the PREMIUM Customer Care Plan:


*The AHG Customer Care Plan program excludes vehicles over 10 years old or 175,000kms, and is not applicable for the following AHG WA dealerships: Diesel Motors, Westpoint Star, Southpoint Star, Osborne Park CJD, Wangara Volkswagen, Osborne Park Volkswagen, Southside Volkswagen, Porsche Centre Perth and Bentley Centre Perth.

To keep the Mechanical Protection Plan and Roadside Assist coverage valid you must have your car serviced only at an AHG service centre. You will benefit from our Dealership’s Mechanical Protection Plan if your Vehicle is serviced ONLY by an AHG Service Centre, during both the Manufacturer’s full warranty and also our Dealership’s Mechanical Protection Plan until both periods expire (in accordance with the manufacturer’s requirements). After the expiry of the Manufacturer’s Warranty period and upon commencement of our Dealership’s Mechanical Protection Plan, you will enjoy our Dealership’s Fixed Price Service Plan. If you choose to have these services done elsewhere you may not necessarily void your Manufacturer’s Warranty, however we will not be able to offer you our extended coverage. Any claims/repairs must be taken back to an AHG dealership (unless you are outside the 100km towing distance radius from an AHG Dealership), then you should contact 1300 728 687 to get an authorisation. A claim will not be paid without an authorisation number. The plan covers wear and tear of all covered components.  Services done elsewhere will not be approved or recognised. The cover provided by the plan begins on the expiry of your Manufacturer’s Full Warranty or Statutory Warranty but the terms & conditions start from day one. This contract is not transferable. Refer to the Mechanical Protection Plan booklet for full terms and conditions including full benefits and your rights under the Australian Consumer Law.

*The AHG Customer Care Plan program excludes vehicles over 10 years old or 175,000kms, and is not applicable for the following AHG WA dealerships: Diesel Motors, Westpoint Star, Southpoint Star, Osborne Park CJD, Wangara Volkswagen, Osborne Park Volkswagen, Southside Volkswagen, Porsche Centre Perth and Bentley Centre Perth.

To keep the Mechanical Protection Plan and Roadside Assist coverage valid you must have your car serviced only at an AHG service centre. You will benefit from our Dealership’s Mechanical Protection Plan if your Vehicle is serviced ONLY by an AHG Service Centre, during both the Manufacturer’s full warranty and also our Dealership’s Mechanical Protection Plan until both periods expire (in accordance with the manufacturer’s requirements). After the expiry of the Manufacturer’s Warranty period and upon commencement of our Dealership’s Mechanical Protection Plan, you will enjoy our Dealership’s Fixed Price Service Plan. If you choose to have these services done elsewhere you may not necessarily void your Manufacturer’s Warranty, however we will not be able to offer you our extended coverage. Any claims/repairs must be taken back to an AHG dealership (unless you are outside the 100km towing distance radius from an AHG Dealership), then you should contact 1300 728 687 to get an authorisation. A claim will not be paid without an authorisation number. The plan covers wear and tear of all covered components.  Services done elsewhere will not be approved or recognised. The cover provided by the plan begins on the expiry of your Manufacturer’s Full Warranty or Statutory Warranty but the terms & conditions start from day one. This contract is not transferable. Refer to the Mechanical Protection Plan booklet for full terms and conditions including full benefits and your rights under the Australian Consumer Law.

Call 1800 817 877 for National Roadside assistance or download the app.